SWISH Sales Coaching Terms & Conditions

IS Recruitment Pty Ltd (TA ISR Training) TERMS AND CONDITIONS

1. Introduction

The following terms and conditions (“conditions”) form the basis of your contract with IS Recruitment (“ISR Training”).

Please read them carefully as they set out your and our respective rights and obligations. By registering, subscribing, ordering and gaining access to the “online portal”, we are entitled to assume that you have read these conditions, that you agree to them and that you agree to them applying to your product and/or service offered by us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these conditions to your ‘’packages’’ are references to the products and/or services you have registered with ISR Training. References to ‘’sessions’’ are references to individual products and/or services.

2. Conditions

The ISR Training website(s) (“the Website”) is owned and operated by IS Recruitment Pty Ltd. (ABN 82 602 461 923) (“ISR, we, us, our”).

Please read the conditions set out below prior registering and/or subscribing to a program and/or session with ISR Training. By registering and gaining access to the “online” portal, you agree to be personally bound by these conditions, whether for yourself or on behalf of a minor, if you are registering on behalf of a minor. By registering and gaining access to the “online” portal, you represent and warrant that you are at least 18 years old, and if you are registering on behalf of a minor, that you are their legal guardian.

These conditions apply to the use of the Website, including the use of the information services provided through this Website.

If you, or a user on whose behalf you register (including a minor), breaches these conditions, you acknowledge that we may immediately suspend or terminate your account, without a refund, and take appropriate legal action (if we choose) against you alone. Further, you acknowledge that ISR Training is entitled to suspend or terminate your use of the Website or membership at any time if we consider that you have brought, or may bring, the reputation of ISR Training, related entities or its members into disrepute.

If you are registering on behalf of a minor, it is your responsibility to inform them of their obligations as a user of this Website and ensure compliance with these terms.

We strongly recommend that you ask any questions directly regarding your packages and sessions prior to registering and/or subscribing to ensure that you understand these conditions.

3. Payment and Refunds

Orders and access are subject to acceptance by us. Acceptance and continued access to our products and/or services is always subject to payment first being made by you. By placing an order, you make an offer to purchase the relevant subscription to products and/or services part of your package and/or session. We reserve the right to terminate your access to our service if you are not up to date with any payment plan that may be offered.

NB: If the product/service you choose is our SWISH Bootcamp or HIIT training, full payment must be made at least 30 days prior to the commencement of training. If you are booking within 30 days of the training start date, full payment must be made to secure your seat and or the time in our trainers’ calendar.

We expect that we will use the COMMweb gateway, Integra pay direct debit services or a similar service for most financial transactions. However, we may also be using credit cards and in such circumstances a transaction fee may be applicable. Accordingly, we will ask you to fill out our Direct Debit Request Form.

All prices are quoted in Australian currency ($AUD) and inclusive of GST. ISR Training reserves the right to alter these prices in the event of any unforeseen circumstances. The receipt of payment that we issue to you will be a tax invoice in accordance with applicable legislative requirements relating to GST.

All prices are non-cancellable and non-refundable except as expressly set out in these conditions. You may not be able to terminate your subscription prior to the end of the package and/or session, and you may not be granted a refund. If you have chosen to pay the package and/or session price in installments, you acknowledge that your account will continue to be debited until the end of the subscribed term (e.g. the full 12 months in the ‘SWISH Academy’) and a resubscription may be applicable subject to the product you have purchased.

To the extent permitted by law, you must bear any expenses (e.g. cancellation fee) that you may incur in connection with your request for such a refund. You agree that this is your sole remedy in these circumstances, other than any rights that may be available to you under the Australian Consumer Law.

4. Cancellation/Reschedule Policy

If you wish to cancel your purchase prior to the start of the package and/or session you must immediately inform ISR Training in writing to accounts@isrtraining.com.au. Once we have received your notice, the cancellation will take effect.

Please note the following policies will apply on cancellation:

Product/Service

SWISH Academy

SWISH Bootcamp

HIIT Sessions

Situation

Product released; the client has logged in

Client can’t make particular dates

Client can’t make particular dates

Policy

No refund

ISR will assign a seat on another date within the next 2 years or credit the client in full to invest in another product/service.

ISR will assign to on another date within the next 2 years or credit the client in full to invest in another product/service.

 

If you wish to cancel your academy subscription prior to the end of the package and whilst having been provided the products and/or services in said package and/or session you will be liable for products and/or services provided. Additionally, you must immediately inform ISR Training in writing. With all intellectual property of ISR Training being released in full in the academy upon receipt of payment, all payments are final, and no refunds will be provided at any time.

5. Contract

All registrations and subscriptions are made with ISR Training. By subscribing to a package and/or session with us you are deemed to have agreed to these conditions, which constitutes the entire agreement between you and us, and your registration and/or subscription will be accepted by us on this basis. Accordingly, a contract will exist between us from the date we issue the tax invoice, or the contract will exist when we accept your payment by way of written confirmation.

6. Conditions of Use of Site

Seek Advice from a Finance Professional

As with any business or financial guidance, it is important that before beginning any program, you consult with your financial advisor or accountant (independent of ISR Training) to ensure that you are mindful of your current financial situation and any restrictions that are appropriate for you. You should immediately seek financial advice if there are any unanticipated changes to your financial situation at any time.

No information contained in the Website is intended to be used as financial advice and the Website is not intended to be used to diagnose, treat, cure or prevent any financial hardship. Before relying on the information on the Website, you should carefully evaluate the accuracy and relevance of the information for their purposes and obtain appropriate professional advice. Whilst you may have access to financial professionals within ISR Training, we strongly recommend you seek independent third party advice, specific to your personal requirements or situation.

Our Packages and/or Sessions

Our packages and/or sessions shall be delivered as described from time to time on our website. You acknowledge and understand that access to any specific coach mentioned in the Website, including Ryan Tuckwood or Jack Corbett, in person, or on-line is not guaranteed.

Information Provided on Website

All information provided by us on the Website is provided in good faith. We derive our information from sources which we believe to be accurate and up to date as at the date of publication. We may update any information at any time, but you acknowledge that the information on the Website may not be the most current knowledge. In addition, to the extent permitted by law, we do not make any representations or warranties that any information we provide is reliable, accurate or complete and we make no guarantees of any specific result from use of this Website or the information service provided through it. To the extent permitted by law, we are not liable for any loss arising from any action taken or reliance by you on any information or material available on the Website.

The ISR Training employees includes experts on sales & negotiation. Our experts may receive requests from members about that member’s specific circumstances. Our experts may provide sales, negotiation & personal development information for educational purposes. They do not offer or provide professional medical advice, diagnosis, treatment or rehabilitation and may refer the member to certain third-party resources. Any referrals to official bodies are not intended to be and should not be construed as an endorsement, promotion or recommendation by ISR Training.

Quality of The Website

We do not promise that the Website will be error-free or uninterrupted. The Website and its content are delivered on an “as-is” and “as-available” basis. We cannot ensure that files you download from the Site will be free of viruses or contamination or destructive features. Receipt of emails, or other Internet based communications such as via Face book, Instagram or YouTube from us cannot be guaranteed. The delivery of video messages is dependent upon third party providers and therefore outside of our control. Low internet connection speeds and/or older operating systems and/or browsers may result in slower page load times and an inability to view videos on the website.

Third-Party Content

We do not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with or arising from the products or services including acts, omissions and conduct of any third party users of the Website, other members, other contributors to the Website, and advertisers or sponsors. We are not responsible for the products, services, advice, information, actions or failure to act of any third parties referenced on the Website (including User Content of other users of the Website referred to below). Where the information made available over the Website contains opinions or judgments of third parties (including advertisers), we do not purport to endorse the contents of that opinion or advice, nor do we guarantee the accuracy or completeness of that content, and we will not accept liability for loss or damage arising from your reliance upon any information obtained through this service. It remains your responsibility to evaluate the accuracy, completeness and usefulness of any such information.

Without limiting the foregoing, you may report the misconduct of users and/or third-party advertisers, service and/or product providers referenced on or included in the Website to the Program Administrator. We may investigate the claim and take appropriate action, in our sole discretion.

Security of Information

No data transmission over the Internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Limitation of Liability

Indirect and Consequential Loss

To the extent permitted by law, and subject to the conditions, in no event will we (or our employees, agents and subcontractors) be liable to you for indirect, special or incidental, punitive, exemplary or consequential loss, costs,

expenses and damages (or any loss of revenue, loss of data, loss of profits or loss of opportunity whether the losses be direct or indirect), suffered or incurred by you and arising out of or in connection with your access to or use of the Website, any linked website, your reliance on any information obtained through the Website or your use of any services on the Website, regardless of whether liability is based on any breach of contract, tort (including negligence) or warranty, arises under statute, or any other basis of liability.

Terms Implied by Law

To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms is excluded. Where legislation implies any condition or warranty, and that legislation prohibits us from excluding or modifying the application of, or our liability under, any such condition or warranty, that condition or warranty will be deemed included but our liability will be limited for a breach of that condition or warranty to, at our option:

  1. If the breach relates to goods, replacing, repairing or supplying goods equivalent to, those goods or paying the cost of replacing or repairing them or acquiring equivalent goods; or

  2. If the breach relates to services, re-supplying, or paying the cost of re-supplying, those services.

Total Liability

To the extent permitted by law, our total liability in respect of all claims in connection with this agreement (whether based in negligence or any other tort, contract, statutory liability or otherwise) will be the total sum of all fees paid or payable by you under this agreement up until and including the date the cause of action accrued.

The limitation of liability set out in these conditions does not attempt or purport to exclude liability arising under statute if, and to the extent, such liability cannot be lawfully excluded.

7. Indemnity

You agree to indemnify us and our employees, agents and subcontractors, affiliates, from and against any third party claims and all losses, expenses, damages and costs (including reasonable legal fees incurred on a solicitor/client basis) suffered or incurred by us, which arises as a result of your breach of these terms in your use of the Website.

8. Intellectual Property

Unless otherwise indicated and except for any functionalities provided by external websites, copyright in this Website (including its content, materials, PDF’s, eBooks, audiobooks, text, graphics, logos, icons, sound recordings, video, software and advertisements) is owned or licensed by us. Information procured from a third party may be the subject of copyright owned by that third party. All rights are reserved by us.

All names, logos and trade marks on this Website are the property of their respective owners. Nothing on the Website should be interpreted as granting any rights to commercial use or to distribute any names, logos or trademarks, without the express written agreement of the relevant owners.

All training delivered by ISR Training coaches is the IP of ISR Training and must be treated as such. By engaging in our training, you give permission for us to record audio and visual footage that we could use in a marketing, promotional and further education manner.

We grant you a personal, limited, revocable, non-exclusive and non-transferable licence to access, view, listen to, use and print this Website and its content solely for your personal, non-commercial purposes and only for those purposes. Otherwise, to the extent allowed by law, no part of this Website may be reproduced, reused, retransmitted, adapted, published, broadcast or distributed without our prior written permission.

The following are examples of conduct that are not authorised by these terms:

  1. Sharing the content of this Website or your account with other persons;

  2. Publishing or posting any of the content (such as ‘documents’ on any other website, including on social media

    pages or websites;

  3. Using the logo or trademarks of this Website, the phrase “ISR Training” or “SWISH Coaching” (or anything substantially identical or deceptively similar), ISR Training, or likeness to describe, market, endorse or promote any goods or services (including goods and services such as coaching, sales training, mentoring, life coaching, business coaching etc);

  4. Registering or maintaining any social media pages or websites that misrepresent or are reasonably likely to misrepresent any affiliation with, ISR Training, Ryan Tuckwood, Jack Corbett and associated entities or endorsement by, us or; and

  5. Systematic downloading or “scraping” of content of the Website.

We may, from time to time, monitor your use of the Website to determine if you are in breach of these terms. Such monitoring may include:

  1. The frequency and nature of any downloads; and

  2. The time of access and IP addresses used to access the Website.

We may suspend, limit or terminate your access to the Website (at our discretion) if we reasonably suspect, based on the results of such monitoring, that you are in breach of these terms.

9. Permitted Use

We prohibit the use of this Website and any of its functionalities, features and content in any manner other than as expressly allowed by us in these terms. With respect to your use of or participation in any interactive facility on the Website, you acknowledge and agree that:

  1. You are legally responsible for all User Content you submit;

  2. Under no circumstances will you post any material, or engage in any behaviour, that is, or could reasonably be

    taken to be, predatory or intimidating, or in any way designed to solicit identifying information from anyone under

    the age of 18 years;

  3. We may notify and/or cooperate with any authorities and law enforcement agencies in relation to any of your

    activities in connection with the Website, including providing any and all information about you held by us

    (whether of a personal nature or otherwise), to those entities;

  4. You will not:

a. Post or transmit any illegal, threatening, discriminatory, harassing, abusive, offensive, defamatory, racially or sexually vilifying, obscene, pornographic or indecent material of any kind (including Restricted or Prohibited Content in accordance with the National Classification Code), or any material in contempt of any court or parliament, or encourage any other person to do so;

b. Bypass (or attempt to bypass) any security mechanisms imposed by the Website;

c. Harvest or collect email addresses, photographs or personal information of other users;

d. Impersonate any person or entity;

e. Post or transmit false or misleading material or make any form of misleading or deceptive representation;

f. Knowingly post or transmit or permit the posting or transmission of any material, which contains a computer virus or other harmful data, code or material;

g. Exploit the Website for your own commercial or unlawful purposes or the commercial or unlawful purposes of any other person (including the posting of advertisements, solicitors, promotional materials, “spam” or any other materials that are contrary to our commercial or lawful interests);

h. Provide access or links to any material (including links to peer to peer network “trackers”) which may infringe the intellectual property rights of another person; or

i. Delete or alter or attempt to delete or alter attributions, legal notices, trademarks or copyright marks on any material contained in the Website.

   5. At our request, you agree to do all things necessary and desirable, either to give effect to these terms or to help us comply with all regulatory directions and obligations.

10. Linked Websites

The Website (or User Content) may reference or link to third party sites on the internet. We have no control over these sites or the content within them. We cannot, and do not, guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. We do not endorse the content of any third-party site, nor do we warrant

that they will not contain viruses or otherwise impact your computer. By using the Website to search for or link to another site, you agree and understand that you will not make any claim against us for any damages or losses, however arising, which results from your use of the link to access another site.

11. Variation

You are bound by the latest version of the applicable conditions. We may vary, amend or add to these terms at any time. Where there are material changes to these conditions that could adversely affect you, we may provide you additional notice to you by way of the email address you have provided to us. Without limiting our right to give notice by any other means, you will be deemed to have:

  1. Received notice of such changes when we place a notice on the Website setting out the changes; and

  2. Agreed to the conditions as varied the next time you access your account after we publish the notice on the

    Website.

12. Internet Safety

This Website seeks to adhere to the “Internet Industry Code of Practice” (“IICP”) available at www.acma.gov.au. In accordance with the obligations on Content Hosts described within the IICP, we:

  1. Encourage those users who upload content to use appropriate warnings and/or labelling systems in respect of material which is likely to be considered unsuitable for minors according to the Classification (Publications, Films and Computer Games) Act 1995 and relevant Classification Guidelines, even though such material may not be Prohibited or Potential Prohibited Content;

  2. Notify you that you must not place on the Website content that is in contravention of any Australian State, Territory or Commonwealth law;

  3. Warn you to be aware of the risks of using social media websites such as forums and chat rooms and encourage you to read further information on how you can minimise the risks for you and your children, by visiting www.cybersmart.gov.au, or following the link in the bullet point below;

  4. Encourage you to read the Internet Industry Association’s (IIA) Guide for Internet Users for information about methods of supervising and managing your children’s access to internet content and obtaining an IIA Family Friendly Filter:

  5. Notify you that you have a right to make complaints to the Australian Communications and Media Authority about content which you believe may be Prohibited Content or Potential Prohibited Content in accordance with the Classification (Publication, Films and Computer Games) Act 1995 and relevant Classification Guidelines, by visiting www.acma.gov.au; and

  6. Encourage you to contact Program Administrator if you would like to make a complaint about any of the content shown on the Website or have any queries regarding unsolicited commercial emails (SPAM) received from us or seek further information regarding the above obligations.

13. Personal Information Collection Notice

In registering for access or using this Website, you may be required to give us certain personal information in which you have certain rights. Personal information relating to you which we collect, use and disclose may include sensitive information, such as information about your finances, your details related to how you pay for our services, your age, business, family life etc. If you do not provide all of the personal information that we request then you may not be able to complete the registration process, or we may not be able to provide all or some of our products and/or services to you.

You consent to your personal information being used and/or disclosed for any reasons given to you by us (at the time of collection) in relation to the use and disclosure of your personal information, including the reasons set out in our Privacy Policy. You also consent to us using and disclosing information about you to other ISR Training employees for purposes of tailoring any program or coach to you.

14. Privacy

ISR Training respects your privacy and will only use your personal information in accordance with our Privacy Policy and in accordance with the Privacy Act 1988.

15. Severability

In the event that any term or condition contained in these conditions is unenforceable or void by operation of law or as being against public policy or for any other reason than such terms or condition shall be deemed to be severed from this contract or amended accordingly only to such extent necessary to allow all remaining conditions to survive and continue as binding.

16. Complaints and Dispute Resolution

Should any dispute arise between ISR Training and yourself, it is agreed that formal proceedings in a Court or Tribunal will not commence until after the following process has been complied with:

  1. A written notice specifying the nature of the dispute (“the notice”);

  2. Following the issue of the notice, the parties will in good faith attempt to resolve the dispute by negotiation,

    mediation, expert determination or as otherwise agreed;

  3. If the process for the resolution of the dispute is not agreed with within 7 days of the receipt of the notice, the

    parties must mediate the dispute. Mediation will be conducted in accordance with Rules and Regulations of the Queensland Law Society, as at the date of the dispute. If the parties cannot agree, the Mediator will be appointed by the President of the Law Society of Queensland, or nominee; and

  4. If there is no resolution to the dispute at the expiration of 30 days from the receipt of the notice, formal proceedings may be commenced.

The laws applicable in Queensland govern these conditions and the parties submit to the jurisdiction of the Courts and/or Tribunals of Queensland to herein determine any disputes between the parties.

 

Refund Policies

 

All transactions made with IS Recruitment Pty Ltd, T/A ISR Training, (including all transactions made digitally, via the telephone or in person) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Physical Products

Most apparel items are fulfilled by 3rd party suppliers so we cannot refund or exchange the item if you ordered the wrong size, simply change your mind, provided incorrect details, or have an unclaimed shipment returned to our 3rd party fulfillment centre. Any claims for misprinted/ damaged/ defective items/packages lost in transit must be submitted directly to our customer service department within 30 days.

If you are not completely satisfied, simply return the physical product in NEW condition, along with proof of purchase, within 30 days and you will receive a full refund (less shipping and handling). You can contact our Customer Service Department at +61 75531 6485 during the hours of 8:30am – 5:00 pm Queensland time, Monday through Friday for refund procedures.

Digital Downloads

All digital and downloadable product sales are final. We do not offer digital product refunds as once a download/digital access has been assigned to you; we are unable to retrieve the product.

If you are attempting to cancel your automatic renewal of the “SWISH Academy” or any other digital subscription product, please call our Customer Service Department at +617 5531 6485.

If you have any problems accessing the digital content you have purchased please contact our Customer Service Department at +617 5531 6485 during the hours of 8:30am – 5:00pm Queensland time, Monday through Friday, so we can resolve the issue. Digital product purchases do not grant rights to the buyer to share, reproduce or resell the product in any way. 

Live Event Tickets

All live event tickets are non-refundable, with no exceptions. If for any reason you are unable to attend, you can request a 100% credit towards any of our other services, including future live events. *Processing Fees on ticket purchases are non-refundable and are not eligible for credit. *

In accordance with all federal and state laws, we reserve the right to refund tickets, deny access or refuse entry to any live event if we deem it in the best interest for the safety of the public, the speakers, employees and/or participants.

If your live Event ticket was received as part of a bundle or was a gift with purchase of another product for which there is a payment plan, the payment plan must be paid in full at least 30 days prior to the Event or the ticket is considered forfeited.

All tickets are non-transferable without notifying Customer Service to transfer the ticket for you.

Ticket-Holder Behaviour Policy; Ejection and Cancellation.

We reserve the right to refuse admission to or eject any person whose conduct we deem is disorderly. This includes, but is not limited to anyone who uses profane, vulgar or abusive language, or who fails to comply with the venue’s rules or policies. In any such event, you shall not be eligible for, and we shall not be obligated to issue you, a refund for any such purchase, and we shall not be liable for any incidental or consequential expenses incurred by you.

Notwithstanding anything herein to the contrary, no refund shall be provided to you in the event you violate the Terms and Conditions of Use or the Terms and Conditions of Sale of this Website, or in the event you fail to abide by all rules and policies related to the venue where the event is located, which violation or failure results in your inability to gain admittance to the venue or ejection from the venue.

In the event your ejection from a venue results in the loss of a Third-Party’s ticket, you shall be liable for all costs, expenses and losses associated with such Third-Party loss.

By purchasing a ticket to any of our events and/or attending, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy. If you do not agree to these Policies, please do not attend the Event or purchase anything, or enter into any transaction with us.  

 

Publicity Release; Information Sharing.

By attending any Event, you hereby irrevocably grant to ISR Training, affiliates, designees, successors, assigns and licensees, the right to film and otherwise record you and use your name, image and likeness in any and all media for any purpose, including, without limitation, advertising and promotional purposes as well as in, on or in connection with future ISR Training events and/or other events produced by ISR Training or any of ISR Training’s affiliates and hereby release ISR Training and each of the respective designees, successors, assigns, licensees and affiliates from any liability with respect thereto.

Please contact our Customer Service Department at +617 5531 6485 during the hours of 8:30am – 5:00pm Queensland time, Monday through Friday regarding all ticket questions.

Payment Plans

If a product or service is purchased utilising a monthly payment plan, the customer is responsible for 100% of agreed-upon payments equalling the original purchase price of the product. If any payments are not received, the entire purchase is void and the payments made up to that point are forfeited to ISR Training and will not be refunded. Access to any digital product or platform will be removed.

“SWISH Academy” Training Access

You will receive access to the academy training platform for the amount of time that was stated on the product description you purchased. If you have any problems accessing the digital content you have purchased please contact our Customer Service Department at +617 5531 6485 during the hours of 8:30am – 5:00pm Queensland time, Monday through Friday, so we can resolve the issue. Purchase of any “SWISH Academy” training module does not grant rights to the buyer to share, reproduce or resell the product in any way.

If you have subscribed to the individual month-to-month “SWISH Academy” Training Access program and wish to cancel your subscription please email accounts@isrtraining.com.au stating your request.

Please be advised, that the cancellation of the monthly subscription is effective from a current or future date only. There are no refunds regardless of usage of the product.

For more information, please call our Customer Service Department at +617 5531 6485 during the hours of 8:30am – 5:00pm Queensland time.

Be sure to return to this Policy periodically to review the most current version of the Policy. We reserve the right at any time, at our sole discretion, to change or otherwise modify this Policy without prior notice; however, the date of any effective changes shall be reflected at the top of this page and upon request we will provide you with information regarding any changes made.

By purchasing any item, product or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy.

 

Coaching disclaimer and waiver of liability

 

1.     Introduction

1.1.        All coaching services and communication, email or otherwise, delivered by ISR or our affiliates as well as information on its website are meant to help you identify the areas in your life and in your thinking that may be standing in your way. However, coaching is a not professional mental health care or medical care. In that spirit, by purchasing coaching services, by way of packages and/or sessions, from ISR, you confirm that you have read and agreed to each clause in this agreement.

2.     Agreement

2.1.        This Agreement should be read in conjunction with the Terms and Conditions (“conditions”) available on the ISR Training website (www.isrtraining.com.au). The conditions and this agreement contain the entire Agreement among the parties. Any modification or additions must be in writing and signed by all parties to this agreement. No oral modifications will be considered part of the Agreement unless reduced to writing and signed by all parties.

3.     Medical

3.1.        I understand that the coaching services, by way of online programs and/or physical sessions, I will be receiving from an ISR coach or affiliates are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.

3.2.        I understand that coaching is, at present, an unregulated industry and that ISR is not licensed by any internationally recognised regulator. I also understand that for all legal purposes, the services provided by ISR will be considered to be provided from Australia, unless otherwise stated.

3.3.        I understand and agree that I am fully responsible for my well-being during my coaching services, by way of packages and/or sessions, and subsequently, including my choices and decisions post coaching.

3.4.        I understand that all comments and ideas offered by ISR are solely for the purpose of aiding me in achieving my defined goals. I have the ability to give my informed consent, and hereby give such consent to ISR to assist me in achieving such goals and aims.

4.     General

4.1.        I understand that to the extent our work together involves career or business, ISR is not promising outcomes, included but not limited to, increased clientele, profitability and or business success.

4.2.        I understand that ISR will protect my information as confidential unless I state otherwise in writing.

4.3.        I understand that the use of technology is not always secure, and I accept the risks of confidentiality in the use of email, text, phone, Skype, Zoom and other technology.

4.4.        I hereby release, waive, acquit and forever discharge ISR, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by ISR as a result of the advice given by ISR or otherwise resulting from the coaching relationship contemplated. 

4.5.        I declare and represent that no promise, inducement or agreement not expressed in this agreement or the conditions has been made to me to sign this agreement.  This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.

5.     Governing Law and Venue

5.1.        This agreement and any dispute arising out of the subject matter of this agreement is governed by the laws of the State of Queensland, Australia.

5.2.        Both parties submit to the exclusive jurisdiction of the courts of that State and the courts of appeal from them, in respect to any proceeding arising out of the subject matter of this agreement.

6.     Severability

6.1.        If any provision of this agreement or the application thereof to any person or circumstances is held invalid, such invalidity shall not affect other provisions or applications of this agreement which can be given effect without the invalid provision or application. In lieu thereof, there shall be added a provision as similar in terms to such illegal, invalid and unenforceable provision as may be possible and be legal, valid and enforceable.